The Orlando Sentinel’s parent company recently changed the software we use to send news, weather, sports and other alerts to your mobile devices. If you were previously receiving our alerts on your phone or tablet, you might not get them any more because of this change.
But, don’t worry – you can still get your alerts back.
Make sure you have downloaded the latest version of the Orlando Sentinel app – it’s free! – from the Apple or Android app store.
Now, follow these five steps to make sure can get your Sentinel alerts:
1. When you open the app, click on the little bell at the bottom that says “Alerts.”
2. Click on the link in the middle of the page that says “Customize alert settings.”
3. A new page will open, and you should see a button that says, “Enable Notifications.” Click this button to allow your phone to get the Orlando Sentinel alerts.
4. On the next screen, click “Notifications” to and then the button for “Allow Notifications.”
5. Now you should be presented a list of Orlando Sentinel alerts. Click the buttons on the right for the alerts you want to receive. When finished, click “done” in the upper right screen.
That’s it. And now you’re all set.
You should start receiving alerts on your mobile device for the topics you clicked.
We’re sorry you had to do all of that, but we do thank for you being an Orlando Sentinel customer. We really appreciate it.